Contact Us - Ninja Tire

Contact Info

Address

7400 Elsie Ave, STE A, Sacramento, CA 95828

Phone Number

1 (888) 884-4399

E-mail Address

info@ninjatire.com

Working Days/Hours

Mon - Sun / 9:00AM - 6:00PM

If you would like to receive text message communication, text START to these phone numbers: +1 (916) 936-0331 and +1 (916) 994-0445 from Ninja Tire You will be opting-in to text messages.

SMS Disclaimer: Message frequency varies and may include (order updates, product information, and account updates). Message and data rates may apply. You may opt-out at any time by replying STOP at any time to end or unsubscribe. For assistance, reply HELP or contact support at: +1 (916) 936-0331 and +1 (916) 994-0445.

Frequently Asked Questions

SMS Terms & Condition

Data Collection: We will collect your name, E-mail address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, checkout order form, or third-party reservation systems.
Data Usage: We use your data solely for sending order updates, product information and account updates.
Data Security: We protect your data with secure storage measures to prevent unauthorized access.
Data Retention: We retain your information if you are subscribed to our SMS service. You may request deletion at any time.
MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
Messages are recurring, and message frequency varies.
Contact Ninja Tire at +1 (916) 936-0331 or +1 (916) 994-0445 or support@ninjatire.com for HELP or to STOP receiving messages.
Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP to support@ninjatire.comor +1 (916) 936-0331 or +1 (916) 994-0445. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
HELP: You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Ninja Tire will not sell, rent, or share the collected mobile numbers.

Is it safe to use my credit card?

Yes. Our site meets and goes beyond all security standards. The site is secured by an SSL Certification with 256-bit encryption

Do you offer discounted prices for local pickups?

The price for pick up is the same as when purchased online, as we offer free FedEx shipping. However, some products may have promotional pickup prices, please contact our support team for more information.

Are the photos in the listing of the actual wheels/tires I will receive?

Yes, all the wire wheels photos are taken in-house and are actual photos, however, there could be a graphical error in the colors you see on your screen. Some pictures shown are stock photos and are not of the actual tire.  Pictures represent the brand and model of the tire listed for sale.

Can I pay in monthly installments?

Yes! We’ve partnered with Affirm to finance your purchase in just a few clicks: 1 . Select Affirm as your payment option during checkout. 2 . Enter a few pieces of basic information to identify yourself. 3 . Read and agree to the Terms of Use then check the box to indicate you’ve done so. 4 . Affirm will contact you in real-time to confirm your status of approval for a loan. 5 . Review your payment plan and click confirm to finalize your loan. A $950 purchase may cost $88.15 for 12 months at 20% APR. 6 . Once you’ve finished your purchase will be on the way! Just remember to pay your bills on or before the due dates or sign up for autopay at www.affirm.com/pay. Disclosure: Rates from 0% APR or 10-36% APR. Payment options through Affirm are subject to an eligibility check, may not be available in all states, and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license.